Refund & Cancellation Policy

This policy applies to paid CoreAthlete Coach subscriptions billed through Razorpay, our payment processor.

1. Cancellation

• You may cancel your subscription at any time from within the Service.
• Cancelling stops the subscription from renewing — you will not be charged again after your current billing period ends.
• Your access continues through the billing period you have already paid for, unless the payment provider’s process requires otherwise.

2. Refunds

We do not offer automatic pro-rata refunds for a subscription period that has already begun. If you believe you are owed a refund — for example, you were charged in error, or in error duplicate — you may submit a request to lsc.aisolutions@gmail.com. Refund requests are reviewed case-by-case; there is no self-service refund option in the product. Any refund we approve will be processed back through Razorpay to the original payment method.

3. Failed or disputed payments

If a payment fails or is reversed by your bank or by Razorpay, your subscription may be marked past-due or cancelled, and access may be affected accordingly. If you believe a charge was made in error, contact lsc.aisolutions@gmail.com with your account email and the approximate date of the charge.

4. Beta and unpaid access

Coaches using CoreAthlete during an unpaid beta or trial period are not charged, and this policy does not apply to them until a paid plan is activated for their account.

5. Changes to this policy

We may update this policy from time to time; the version in effect at the time of your subscription applies to that billing period unless applicable law requires otherwise.

6. Contact

For billing, cancellation or refund questions, contact lsc.aisolutions@gmail.com. See also our Contact & Grievance page.